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Contract Matter Information Specialist

Remote, AZ, CA, DE, FL, GA, IL, MD, MA, MN, NC, NJ, NY, PA, TX, VA, WA
Our client is a leading global business law firm looking for a collaborative, results-oriented individual who enjoys working in a fast-paced environment and has exceptional problem-solving skills. Naviga is partnered with them to recruit a Contract Matter Information Specialist.
 
Title: Contract Matter Information Specialist
Location: Remote but requires candidates to be within commuting distance of the client's U.S. offices, located in: Atlanta, GA; Austin, TX; Baltimore, MD; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Los Angeles, CA; Miami, FL; Minneapolis, MN; New York, NY; Philadelphia, PA; Phoenix, AZ; Raleigh, NC; Reston, VA; Sacramento, CA; San Diego, CA; San Francisco, CA; Seattle, WA; Short Hills, NJ; Silicon Valley, CA; Tampa, FL; Washington, DC; Wilmington, DE
Duration: Indefinite contract; potential for temp-to-hire for the right candidate.
Hours: Hours 12pm – 8:30pm EST

 
Key Notes/Company Details:
  • Headquartered in both Chicago, IL and London, England.
  • Ranked among the top 3 law firms globally 
  • Multi-Billion Dollar Business, Employing over 3600 Lawyers
  • Culture includes individuals of high standards, providing support and collaboration throughout the business

Responsibilities:
  • Handle incoming Accounting Service Desk tickets
  • Perform time card edits
  • Process transfers and matter maintenance tasks
  • Update and manage address changes
  • Obtain and verify backup documentation for disbursements
  • Address various other tasks and inquiries that come to the service desk
Requirements:
  • 3 year client billing or other relatable experience
  • MUST have Aderant, ChromeRiver, BillBlast, and ServiceNow experience
  • Law firm experience is preferred but not required
  • Must have internal customer support knowledge
  • Strong proficiency in Microsoft Office
  • Strong grammar, spelling, verbal, and writing skills
  • Must have the ability to approach all work activities in a customer-focused, friendly manner, even in a high-pressure environment
  • Able to work M-F 12 pm -8:30 pm EST

Education:
  • High school diploma required
  • Bachelor’s Degree in Accounting, Finance or similar field preferred


 

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