Contract Sr Marketing Operations Coordinator - Webinars

Hybrid: AZ, DC, DE, FL, GA, IL, MA, MD, MN, NC, NJ, NY, PA, TX, WA · Marketing/Public Relations

Multi-Billion Dollar Business, Employing over 3600 Lawyers
Multi-award winner and distinguished recognitions; top law firm for Innovation in the Business of Law, Excellence in Diversity Law Firm Award, Gold Standard Certification from the Women in Law Empowerment Forum (WILEF), Top Performer and Compass Award designations from the Leadership Council on Legal Diversity (LCLD) - to name a few
Headquartered in both Chicago, IL and London, England.
Culture includes individuals of high standards, providing support and collaboration throughout the business

Serve as the primary point of contact for webinar planning and execution, coordinating with lawyers, practice leaders, and marketing team members.
Manage all phases of webinar production including intake, scheduling tech runs, promoting events, tracking CLE accreditation, and executing live webinars.
Draft event communications such as electronic invites and coordinate email marketing schedules.
Work cross-functionally to ensure proper branding, logo placements, and consistent content presentation during webinars.
Leverage platforms like Zoom, ServiceNow, and InterAction CRM to manage workflow and client engagement data.
Assist with compiling key performance metrics, webinar reports, and leadership updates.
Handle day-to-day marketing support tasks, such as bio updates, research, and reporting, within established service-level agreement (SLA) timeframes.
Proactively identify and troubleshoot challenges to ensure seamless execution of events.
Participate in internal meetings as needed and assist in other marketing projects and initiatives as assigned.

Minimum of 3 years of marketing and/or business development experience within a professional services or law firm environment.
Demonstrated experience managing webinars, including platform operation (Zoom or similar tools).
Proficient with Microsoft Word, Excel, and PowerPoint.
Experience working with CRM systems (such as InterAction) and service request platforms (such as ServiceNow) is a plus.
Exceptional project management, organizational, and time management skills.
Strong attention to detail and ability to prioritize multiple projects under strict deadlines.
Excellent communication skills with the ability to build professional relationships at all levels of the organization.
Self-motivated, proactive, and comfortable working independently in a fast-paced environment.

Bachelor’s degree required, preferably in Marketing, Communications, Business, or a related field.