Identity Analyst
Calgary, AB | Hybrid | Contract (1 Month, High احتمال Extension)

Pay Rate: $55 – $65/hour

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About the Role

The Identity Analyst will support enterprise Identity and Access Management (IAM) initiatives by assessing current processes, improving workflows, and implementing best practices. This role requires a strong problem-solver who can translate technical access controls into business-friendly actions while collaborating with cross-functional teams.

You will work closely with the Enterprise Identity & Application Security team to enhance access management processes, support operational requests, and promote secure identity practices across the organization.

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Key Responsibilities

• Assess and improve Identity and Access Management (IAM) processes and workflows
• Partner with the Enterprise Identity & Application Security team to implement best practices
• Act as a key liaison between technical teams and business stakeholders
• Manage high-volume access requests using ServiceNow with accuracy and efficiency
• Promote secure access management practices across the organization
• Automate directory changes in Active Directory using PowerShell
• Troubleshoot identity and access-related issues and provide timely resolution
• Participate in after-hours on-call rotation as required

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What You’ll Need

• Minimum 1+ year of experience in an IT enterprise environment
• Hands-on experience with Microsoft Active Directory
• Experience using ServiceNow and familiarity with ITIL v4 practices
• Strong written and verbal communication skills
• Proven ability to translate technical requirements into business terms
• Strong troubleshooting and problem-solving skills

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Nice to Have

• Experience improving and mapping business processes
• Familiarity with Windows, macOS, and Linux environments
• Experience with Python, Shell scripting, or APIs for IAM automation

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Compensation

The hourly rate for this position is $55 – $65/hour, based on experience and qualifications.

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Vacancy Status

This posting is for an existing 1-month contract position with strong potential for extension.

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Use of Artificial Intelligence

No artificial intelligence (AI) is used in the screening, assessment, or selection of candidates. All applications are reviewed by our recruitment team.

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Equal Opportunity

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, and our hiring process is based solely on skills, experience, and qualifications relevant to the role.