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Responsibilities Include:
• Manage Operation, maintenance, and provisioning of wireless and Fiber network elements including Ericsson Switch Platforms, Fujitsu, Ciena, Alcatel and DACS Nodes, and Comverse Voice Mail.
• The installation of equipment, wiring, testing, acceptance, commissioning of circuits in assigned Customer Facilities.
• The planning and implementation of work orders associated with UMTS, GSM, LTE,5G, Gateway Switches, Data, Voice Mail, and Transport Facilities on a live network, Optical Equipment.
• Ensure all administrative duties are tracked and completed including trouble tickets, incident outage reports, and work order as builds.
• Position requires a holistic understanding of the entire network including SS7 Signaling, voice and data platform functions, PSTN interconnects, Sonet, TCP/IP and inter-switch traffic routing.
• Liaison and coordination with Customers, Telcos, Vendors and various Customer Departments.
• Facilitation and escort of contractor resources in assigned Customer Facilities.
• Work with field technicians, other switch locations and third party carriers during network outages and implementation activities.
• Self-directed learning of new equipment to ensure that projects can be completed and new services can be maintained.
• Evaluate, recommend, and participate in performance enhancement and continuous improvement initiatives based on historical departmental and team performance.
• Learn and adhere to all applicable Health and Safety regulations, in accordance with legislation and related Company policy.
• Other duties as assigned
QUALIFICATIONS :
• 3 years minimum experience in the telecommunications industry.
• Experience with SS7 Signaling, IP, Fujitsu Fiber Nodes, Ciena, Alcatel MUX's, LTE, GSM, UMTS, GPRS,5G From Ericsson
• Experience using Microsoft Office applications, IP and serial communications applications, UNIX, and programming/scripting skills.
• Cisco CCNA designation is nice to have.
• Technical diploma or degree or equivalent experience, with DEC/AEC or other professional designation preferred.
• Must have excellent written/oral communalization (English & French), team leadership, organizational and problem solving skills.
• Excellent computer skills
• Must have a valid driver's license.
• Availability to be on call rotation and also to work flexible hours including night shifts.
• Ability to prioritize and work on multiple tasks concurrently.
• Ability to project manage the implementation of network projects when assigned.
• Ability to work under pressure to resolve critical network outages in a timely manner.
Technical Authority Expert- ERCSJP00066531
montreal, QCOB DESCRIPTION:
Responsibilities Include:
• Manage Operation, maintenance, and provisioning of wireless and Fiber network elements including Ericsson Switch Platforms, Fujitsu, Ciena, Alcatel and DACS Nodes, and Comverse Voice Mail.
• The installation of equipment, wiring, testing, acceptance, commissioning of circuits in assigned Customer Facilities.
• The planning and implementation of work orders associated with UMTS, GSM, LTE,5G, Gateway Switches, Data, Voice Mail, and Transport Facilities on a live network, Optical Equipment.
• Ensure all administrative duties are tracked and completed including trouble tickets, incident outage reports, and work order as builds.
• Position requires a holistic understanding of the entire network including SS7 Signaling, voice and data platform functions, PSTN interconnects, Sonet, TCP/IP and inter-switch traffic routing.
• Liaison and coordination with Customers, Telcos, Vendors and various Customer Departments.
• Facilitation and escort of contractor resources in assigned Customer Facilities.
• Work with field technicians, other switch locations and third party carriers during network outages and implementation activities.
• Self-directed learning of new equipment to ensure that projects can be completed and new services can be maintained.
• Evaluate, recommend, and participate in performance enhancement and continuous improvement initiatives based on historical departmental and team performance.
• Learn and adhere to all applicable Health and Safety regulations, in accordance with legislation and related Company policy.
• Other duties as assigned
QUALIFICATIONS :
• 3 years minimum experience in the telecommunications industry.
• Experience with SS7 Signaling, IP, Fujitsu Fiber Nodes, Ciena, Alcatel MUX's, LTE, GSM, UMTS, GPRS,5G From Ericsson
• Experience using Microsoft Office applications, IP and serial communications applications, UNIX, and programming/scripting skills.
• Cisco CCNA designation is nice to have.
• Technical diploma or degree or equivalent experience, with DEC/AEC or other professional designation preferred.
• Must have excellent written/oral communalization (English & French), team leadership, organizational and problem solving skills.
• Excellent computer skills
• Must have a valid driver's license.
• Availability to be on call rotation and also to work flexible hours including night shifts.
• Ability to prioritize and work on multiple tasks concurrently.
• Ability to project manage the implementation of network projects when assigned.
• Ability to work under pressure to resolve critical network outages in a timely manner.