Quickbooks Support Analyst

Boulder, CO

Qualifications

Proven experience supporting QuickBooks Manufacturing systems, preferably in a production or manufacturing setting.
Strong understanding of Sybase database systems and ability to work within a legacy database environment.
Experience with system integration, particularly involving QuickBooks and third-party platforms like Nulogy.
Analytical and troubleshooting skills with the ability to diagnose complex system and interface issues.
Ability to work independently in a fully remote role, while collaborating effectively with cross-functional teams.
Knowledge of manufacturing processes and supply chain operations is highly desirable.
Familiarity with Nulogy’s manufacturing or supply chain software is a plus.
Strong communication skills, both verbal and written, with an emphasis on technical clarity and stakeholder updates.

Responsibilities

Provide ongoing technical support and maintenance for QuickBooks Manufacturing, running on a Sybase database environment.
Troubleshoot and resolve current system issues affecting business operations and system performance.
Act as the primary support contact for QuickBooks Manufacturing and its integration with Nulogy Software.
Monitor data flow between QuickBooks and Nulogy to identify and address synchronization or interface issues.
Collaborate with internal stakeholders and external vendors to resolve incidents, perform root cause analysis, and ensure timely issue resolution.
Document system processes, fixes, and configuration changes to support long-term maintenance and knowledge sharing.
Proactively identify areas for system improvement or process optimization within the QuickBooks Manufacturing environment.
Ensure the continuity and reliability of QuickBooks and Sybase operations through consistent system monitoring and support.

The Timberline Group

Phone: 636-209-5537

PO Box 565, Sullivan, MO 63080

"Delivering quality solutions through quality people"