Our client is a longstanding independent property and casualty insurance firm headquartered in Charleston, SC, is seeking a Commercial Lines Account Manager. This role is service-driven and ideal for candidates with strong client relations skills and a commercial insurance background.

 

What you'll do:

• Manage an existing portfolio of commercial insurance accounts with exceptional service
• Process customer policy change requests efficiently
• Secure and manage all necessary documents (trailing documents, evidence of insurance)
• Promptly handle incoming calls and messages, aiming for first-ring response
• Understand and comply with underwriting, rating, and regulatory standards
• Stay current on agency product offerings and generate accurate insurance quotes
• Create, update, and manage system-generated proposals and coverage continuity
• Provide ongoing client support and maintain strong internal collaboration, especially with sales producers and marketing teams
• Prioritize attention to detail, timely follow-through, and strong organization skills

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Experience you'll need:

• Property & Casualty Insurance License (South Carolina) — preferred but training may be provided for strong candidates
• Minimum 2 years of experience in commercial insurance, ideally within an agency or comparable environment
• Excellent verbal and written communication skills and professional phone etiquette
• Strong organizational, multitasking abilities with follow-through and follow-up capabilities
• Team orientation with a positive attitude and detail-focused mindset​

Benefits Include:

• Health, dental, vision
• Life and disability insurance
• Paid time off (PTO)
• Flexible schedule and remote work options