Job Title: IT Generalist

Location: Hybrid (Washington, DC) in-office 1 day every other week
Employment Type: 1 year contract to hire
Pay Rate: $35-40/hour

Position Overview: Cordia Resources by Cherry Bekaert is seeking a skilled IT Generalist to temporarily join our client's team in downtown DC. This role is designed to support the IT department during a parental leave period and to assist with ongoing IT operational needs. The ideal candidate will possess a versatile skill set, including hands-on IT operations, coordination with Managed Service Providers (MSP), and basic to mid-level Azure administration.

Key Responsibilities:

• Serve as the on-site IT point of contact for loaner devices, shipping/receiving IT equipment, and basic troubleshooting.
• Work with the MSP to log, track, and follow up on IT support tickets.
• Manage and maintain user accounts, groups, and access policies within Azure Active Directory.
• Support the provisioning and configuration of Azure resources as required.
• Assist with light Azure operations, including monitoring, security checks, and policy enforcement.
• Collaborate with MSPs or IT leadership on complex cloud-related projects.
• Troubleshoot common IT issues related to hardware, software, and networking for staff.
• Handle device setup, imaging, and application deployments.
• Maintain asset tracking to ensure proper equipment management.
• Provide occasional A/V support for meetings or conference rooms.

Qualifications:

• Minimum of 3 years of experience in an IT Generalist, IT Support, or Systems Administrator role.
• Proficiency with Azure Active Directory and fundamental Azure services, such as VM provisioning, access control, and monitoring.
• Strong organizational skills with a track record of managing IT support tickets.
• Ability to work independently and effectively coordinate with MSPs.
• Competence in both end-user support and basic cloud administration tasks.
• Adaptability and resourcefulness, with a knack for quickly learning and applying new technologies.
• Familiarity with Microsoft 365 administration.
• Exposure to Intune or other device management solutions is advantageous.

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