We're looking for a Solutions Engineer to support our business development efforts serving in a consultative role to our commercial partners. You will interface directly with key customers and prospects, provide technical demonstrations, define solution requirements, and ensure seamless onboarding onto our tasking platform. Your insights will directly inform our Product roadmap and help shape our customer-first approach.

Key Responsibilities

• Onboard and train new customers and new users in existing accounts.
• Build demonstrations, prototypes, and data dashboards in support of key accounts and prospects.
• Provide technical expertise in support of business development, proposal writing, and account support.
• Define, document, and communicate requirements gleaned from your customer interactions to Umbra's product team.

Required Qualifications

• 5+ years of experience in technical support, sales engineering, or solutions architecture.
• Experience with SAR data, GIS platforms (e.g., QGIS, ArcGIS), or imagery pipelines.
• Exceptional communication and presentation skills.
• Ability to translate feedback and observations into digestible technical requirements.
• Willingness and ability to travel 25-45%, both domestic and international.

Desired Qualifications

• Proficiency with SQL and Python scripting for quick-turn experiments.
• Familiarity with cloud-based analytics tools or APIs (e.g. Databricks, Data Dog).
• Fluency in one or more additional languages.