TalentSphere Staffing Solutions is partnered with one of Western Canada’s leading HVAC/R distributors. Our client has been around for over 70+ years and is a highly respected industry leader. They are in search of a new Inside Sales Representative for their Edmonton branch.

Salary range for this position is in the $60,000-$70,000 range, in addition they offer a lucrative profit-sharing bonus.

Primary Responsibilities:

• Deliver technical assistance and product support to customers in a professional manner.
• Address customer concerns related to order status, delivery timelines, part identification, warranty coverage, and inventory levels.
• Inform customers of ongoing deals, discounts, and promotional offerings.
• Assist warehouse staff with incoming and outgoing shipments of HVAC/R components and materials.
• Accurately enter and manage customer orders within internal systems.
• Monitor stock levels and provide proactive suggestions to maintain optimal inventory.
• Help ensure the accuracy of branch inventory through regular checks and careful handling.
• Maintain the showroom by restocking and organizing merchandise displays.
• Guide customers through company policies and offer solutions to common service issues.
• Evaluate customer concerns to identify appropriate solutions while following company guidelines.
• Apply safe practices when lifting or handling materials and equipment.
• Prepare invoices and related documentation for walk-in or counter sales.
• Participate in an after-hours on-call schedule to provide emergency customer support.

Required Skills & Qualifications:

• Exceptional interpersonal and customer service skills.
• Must possess or be eligible to obtain a valid Class 5 driver’s license.
• Knowledge of effective sales techniques and customer engagement.
• At least one year of experience in HVAC/R sales or a related field.
• Understanding of HVAC/R systems with the ability to explain technical information clearly.
• Skilled in using computer systems to manage sales orders, returns, quotes, and inventory updates.
• Familiarity with standard warehousing and inventory control procedures.
• Able to manage multiple priorities and tasks efficiently.
• Works well in a collaborative, fast-paced team environment.
• Strong communication abilities—both verbal and written.
• Self-starter with a positive attitude and professional presence.
• Committed to learning and continuous improvement.
• Comfortable using Microsoft Office tools such as Word, Excel, and Outlook.

This position comes with a competitive compensation package including a pension plan, and great perks and benefits. If this position is appealing to you, then please submit your resume (in word-doc form) to tlaird@talentsphere.ca Only candidates legally entitled to work in Canada will be considered.

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Thank you for your interest in this job posting.

We look forward to hearing from you.

TalentSphere Staffing Solutions
talentsphere.ca

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